There is about 40% chance you will find your answer below.
Here are 4 most common reasons for popup not showing up:
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You can delete your account in your Account Details page.
See our detailed explanation here.
In short - if user clicks "I disagree", his choice is remembered using a strictly necessary anonymous cookie. During every next page visit all other cookies are cleared.
Yes, you can. You can either assign those cookies to strictly necessary cookies or use a special field where you can list those cookies in a special format. See our detailed explanation here.
Make sure you refresh cookie information in developer tools after page is loaded. If you still see some third-party cookies, make sure you edit third-party code as described here.
You might need to re-login to activate all premium features. Depending on payment processor, it could also be that it will take some time to receive the payment, just contact us and we will activate it right away.
Yes, you can record and download all user consents. This is optional and is part of the Pro membership. More information about it here.
Yes, you can set up translations for your cookie consent popup. Language is detected automatically and proper translation is applied. Translations can be set up in "Translation" tab when editing your cookie banner. See detailed explanation here.
Yes, you can assign cookies to categories. Cookie-Script can scan your website and group cookies by categories using our database of cookies. You can then adjust categories or add your own cookies with description and categories. All this is optional, you can still display cookie banner without categories.